We do ship overseas. We are currently offering free regular shipping for all orders received (please do regard the need of some exceptions in case of more than one timepiece is ordered or where items are to be shipped to countries with special shipping features).
We will ship your goods maximum 48h after your order was placed. Please allow 3 days for delivery within Europe (incl. Portugal). Deliveries outside Europe will take approx. 5 days to reach out to destination.
This timeframe may vary due to any constrains arising that are subject to affect negatively transportation service level agreements and subsequent times.
We partner with sound courier players in the market (namely FEDEX Express) and have shipped watches for several countries across the globe in a sucessfull manner.
To be very honest, we do not expect you to cancel your order or return your exclusive and limited purchased items. In any case, and in case you decide to do so, you are entitled to cancel your order and return your goods within 14 days from date of purchase.
In order for you to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. This information must be provided by email or via our contact page. We will then advise you on the next steps.
Once your return has been accepted, in line with our return policy, we will reimburse you no later than 14 days from the date where return good was received. You will be responsible for the cost and risk of returns.
Returned items need to be made available in original packaging and in "mint" condition. Please note that we are unable to accept returns for items showing any signs of wear, even if minimal, customised or purchased in sale. Return of watch straps is not accepted.
Customs & duties
For customers outside EU - please note you may be responsible for duties, fees and taxes payment as applicable in your region to be charged by local customs office or other similar authorities in case you purchase from us and once sent package will be arriving to your location.
For customers within EU no customs or duties are to be applied.
With regard to Brexit, please note that our courier do follow the standardised procedures established between EU and UK and therefore no further taxation will also be expected in this regard.